EXCHANGE POLICY

OUR EXCHANGE POLICY

Please note that we do not currently offer a return policy. 

 

ALL SALES ARE FINAL FOR THE TIME BEING, AS OF 03/10/20.

At this time we cannot take exchanges, as we can not allow outside shipments into our office for sanitary purposes. We have been advised by the Center for Disease Control and Prevention to uphold their standards until further notice. I know this is a time of heavy impact for all of us, so feel free to reach out to us if you have any concerns.

 

Every order is created and packaged with an obsessive attention to detail to ensure customer satisfaction. Your happiness with our pieces is our #1 priority! If your item doesn’t fit or is damaged upon receipt, please reach out to us.

All sale items are final sale and not eligible for store credit, returns and/or exchanges. All international orders are final sale. Earrings are final sale. Refer to our sizing page to ensure you are ordering the right sizes. 


If you have any questions, please do not hesitate to contact us at SOS@RMthelabel.com.